Managing Mental Well-being in the Workplace: Can Health Tech Help? #2: Awareness

This is the second in our series of articles on Mental Health Wellbeing in the Workplace, following on from the AXA Health Tech & You Round-Table discussion hosted by 2020health in January.  Our first article highlighted some of the headline figures of the AXA HTY digital health ‘State of the Nation’ survey by YouGov.

This second picks up on one the key themes that emerged from the Round-Table discussion; changing attitudes and increasing awareness across our society about the prevalence of mental distress and its effect on peoples’ lives; and about the importance of mental wellbeing and early intervention and prevention.  Reflecting on the many changes over my working life; starting in the City as a trainee accountant, when computers were the size of a room and lowly auditors worked with Tipp-Ex and calculators; I recalled some lines of poetry by T.S. Elliot, about the despairing death-like crowd flowing over London Bridge in a foggy winter dawn, as I commuted into work each morning and grappled with the strangeness and challenge of this new grown up working life. A bit melodramatic, but I was an idealistic English Literature Graduate, adapting to corporate life in a traditional, stiff upper lip environment, where admitting to stress was not an option!

Thankfully, things have moved on and there is greater awareness of the incidence of mental illness in our society, and an acknowledgement that it needs to be addressed, just as much as physical illness. Alongside the mental health charities, including MIND who were represented on our Roundtable panel; public figures such as the younger members of Royal Family, are raising the public profile and seeking to eliminate stigma around mental health with their Heads Together Charity.

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The current received wisdom is that ‘at any one time’ , “around 1 in 4 people will experience a mental health problem”.  Drawing on the results of the AXA HTY YouGov poll, Round-Table chair Julia Manning observed, it is more likely that “we’re getting on for half the population who have experienced some sort of mental health distress” at some point in their lives.  Significantly, this is being reflected in government health policy and corporate HR policies; highlighted by the recent government commissioned Farmer Stevenson Report, Thriving At Work . A key recommendation being that, “all employers, regardless of size or industry, should adopt 6 ‘mental health core standards’ that lay basic foundations for an approach to workplace mental health”. Eve Critchley of MIND shared their experience of implementing the Work Place Wellbeing Index as the benchmark, “we’re taking this seriously and we’re willing to share some of our results, and data as well, so we can benchmark how we’re doing and set a target for improvement”.

Alongside the anguish of mental illness for sufferers and their families, the Roundtable reflected on societal and commercial impacts of mental illness on this scale. The YouGov survey showed that of the 41% respondents taking days off work as a result of mental illness, 18% took 21 days or more. The Thriving At Work report suggests that untreated mental health costs employers between £33 billion and £42 billion each year. The commercial good sense of supporting mental wellbeing in the workplace was underlined by reflections from panellist, Chris Tomkins . He shared analysis by Professor Alex Edmunds, of companies with wellbeing programmes, and those without , showing that companies with wellbeing programmes grew, on average, between 2.3% and 3.8% faster than those without. As Chris reflected, “Certainly, any large corporate’s going to be impressed by 4% growth. That’s a major impact”.

Kathy Mason, March 2018

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An edited version of this article was published by The Huffington Post on 23/02/2018

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Managing Mental Well-being in the Workplace: Can Health Tech Help? #1

AXA Health Tech and You 2018 is a series of events, competitions and awards for digital health innovation, now in it’s fourth year.

Each year AXA HTY have run a digital health ‘State of the Nation’ survey with YouGov to discover the latest public opinion on digital health. This year the questions included some specifics on mental health in the workplace, and the findings were discussed at a Round-Table discussion hosted by 2020health and held at Runway East.

In the first of several blogs on the subject, here are some of the findings of the survey.Vessi Ves

  1. About a third of people willing to buy and wear a device that would be an ‘early warning’ system’ for decline in mental health, though over 55s were less likely at 24%. This rises to just over 50% doing so if the employer supplies it, though youngest (18-24s) were most keen at 73%.

[Interestingly very similar figures to question on general health tracker in 2017 AXA HTY Year 3 survey, apart from willingness to engage was higher for general health where employer provided device at 63%.]

It’s possible that this shows lack of value in illness prevention, shown by increase in willingness to monitor if individual not having to pay. Half of population not yet willing to engage (for whatever reason).

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  1. If given the option given of wearing a device, still only about half of respondents were willing to wear it, and less so if they had to pay for it.Vessi Ves
  2. In terms of sharing information if someone was prepared to wear a device, across the age groups half of respondents were happy to share data.

[Slightly less than general health tracker in AXA HTY Year 3 survey].

  1. Of those who did not want to share data, the fears were around discrimination, privacy and trust. Sharing of information with third parties was a particular concern of older workers, whilst not wanting the employer to know about their lifestyle was the biggest concern of  78% of 18-24 year olds!
  2. Interestingly, if the data was anonymized, whilst younger people were more likely to share data (76%), those in older age-groups were slightly less likely to share anonymized data. This could imply that even if anonymized data shared, older workers think it wouldn’t make a difference, or could take too long to see the benefits in the workplace, or personally, from data collection? Vessi Ves
  3. Where a financial incentive was given to wear a tracker, just over half said they would be more likely to wear one. Given that just over half would wear one anyway if the employer supplied it, there was no real difference between the employer supply of a tracker and the employer incentivizing wearing of a tracker.
  4. The figure we are given generally is that one in four people at any one time can be experiencing mental illness. Those questioned revealed that about half (41% and we’ve included don’t knows and no comments) the working population have experienced mental illness at some point (and had had time off work), and nearly half of these had NOT shared tVessi Vesheir symptoms with their employer.
  5. However, what was really encouraging was that of those who had spoken to their employer about their illness, nearly three-quarters had had a helpful, supportive response, although 42% (nearly half) of 18-24 year olds said they hadn’t been supported.
  6. Of those who had taken time off, 18% had taken more than 21 days (none of these were under 24)Vessi Ves

 

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Fabulous Night at the Museum!

Finalists and judges joined AXA PPP Healthcare and 2020Health at the Design Museum last night to celebrate innovation and present their joint 3rd Annual Health Tech and You Awards. Congratulations to all the winners and to all the finalists. Thank you to everyone who entered and made it possible.

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HT&Y The WOW! Award Shortlist: Mable Care

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MABLE is a personalised Care Management System for older adults and their family to improve their Quality of Life: monitoring loneliness depression anxiety and safety.

MABLE offers communication technology understanding the language used to build positive relationships. Ideal in extending independent living for those with early stages of Dementia. Carers number more than 6.5 million in the UK. Dementia is one of the costliest health conditions to the national economy providing formal and informal care is estimated at 26.3 Billion per annum.

MABLE Care is a mobile App (phone tablet and smart watch) that monitors ambient observations (text speech video and eye tracking). Natural Language Processing using Machine Learning algorithms indicates emotional behavioural and cognitive trends. Personalised feedback helps carers to engage positively communicate regularly and reduce isolation.

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Judges Comments:

“A positive way of communicating with family members who may be elderly and improving their lives through independent living”

“Can reduce stress and anxiety of the users making living alone simple, but they have a communication stream when needed”

“Adaptable by learning the user’s traits makes the technology more personable”

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HT&Y The WOW! Award Shortlist: Inspair

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Inspair a compact add-on turning traditional inhalers into smart medical devices. People living with respiratory disease have been using inhalers for decades. Unfortunately inhalers misuse is far too common (86%). As a result asthma control was suboptimal in 56.5 % of patients and it was associated with poorer asthma-related quality of life higher risk of exacerbations and greater consumption of healthcare resources.

To overcome these challenges Biocorp designed Inspair – a smart solution collecting data related to treatment adherence and inhalation techniques. In addition to reconnect patients and doctors Inspair functionalities fosters better self-care therapy. Inspair consists of a smart sensor that can be attached to any pMDI. Connected with a dedicated mobile app via Bluetooth the smart solution embeds an inhalation tracking system an active feedback system as well as digital features allowing treatment monitoring.

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Judges Comments:

“Universal in shape meaning it can be used on all types on inhaler and can be used multiple times”

“The idea behind being able to help people in using an inhaler correctly is a great idea as those who may not always need an inhaler are not sure how to put it to the right use”

“Currently in the process of making this item it has a bright future”

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HT&Y The WOW! Award Shortlist: HealthUnlocked

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HealthUnlocked is a social network with over 500 health and wellbeing online communities/forums on different conditions. Millions of people come to it each month to compare experiences and get support from other people who have the same health condition as them.

It provides life changing support increases patient activation and transforms experiences of health conditions alongside contributing to improving health outcomes for many people. Free to use and in the top three health websites in the UK people increasingly turn to the platform as an alternative to traditional care. User statistics (2016): 18% use clinical services less 37% have better interactions with doctor or other health professionals 50% feel more confident managing their condition on a day to day basis 54% have recommended HealthUnlocked to others

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Judges Comments:

“Social Media networks for specific health conditions are now getting more popular and easy to be able to download, HealthUnlocked however looks into all medical conditions possible with the opportunity to share experiences as users”

“Highly rated by users due to ranking of all health websites available in the UK”

“A growing medium for those seeking health advice without needing to go to GPs”

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HT&Y The Professional’s Choice Award Shortlist: TickerFit

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TickerFit was founded by chartered physiotherapist Avril Copeland. Avril founded the company after becoming frustrated seeing the same patients readmitted to hospital due to a lack of follow on support.

TickerFit enables healthcare providers to deliver primary and secondary prevention interventions to patients remotely. Through a web based platform health professionals can customise a programme of exercise education reminders and patient reported outcomes.

The patient’s curriculum is delivered to them via the mobile application. The patient completes daily tasks to fulfil their personalised curriculum. In primary care GPs are using TickerFit to deliver physical activity interventions to patients at risk of cardiovascular disease. Two RCTs are underway. TickerFit is being piloted in cardiac rehabilitation. Patients who are unable to attend the traditional model of cardiac rehab are being prescribed TickerFit.

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Judges Comments:

“A new way of rehabilitation for patients who cannot have the traditional type of cardiac rehab”

“Cloud based so easily accessible but safe for medical professionals to access”

“Easy monitoring of health condition and improvement through rehabilitation”

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