2020health comment on Jeremy Hunt’s response to the Francis Inquiry

2020health Press Release

Time of Release: Immediate

Commenting on Jeremy Hunt’s response to the Francis Inquiry today Julia Manning, CEO of 2020health (which produced a collection of essays on the future of nursing ‘Too Posh to wash’ from 20 authors in January commented):

NHS funded student nurses having to spend a year working as Health Care Assistants (HCAs) as a prerequisite for going on to degree sounds like a good idea. However, this ignores the wider issue of how older people are treated in society; what difference will it make in a society where we are not valuing older people in the way that we should?

“There has been a sea change in society – the respect and deference once a given for the elderly is no longer a given. There is a more fundamental problem to be considered.

“Added to this initiative implies that with this training, patients won’t be neglected but we simply can’t afford all the staff to give the ‘soft’ care of washing, feeding, toileting that is required – friends and family must still expect to be involved. We should think of the Friends and Family test in reverse – were you there when your relative needed you?

“With respect to minimum training standards for HCAs, we haven’t applied the learning from the Care Quality Commission (CQC) to HCAs – the CQC has minimum (essential) standards, but when they are not met, sanctions are rarely applied. What confidence can people have without at least having a registration system for HCAs to ensure those who have been censored are not simply moving to another job?

 “Jeremy re-stated the appointment of a Chief Inspector for Hospitals to help plug the serious gap in trusted information on the quality of care. Hospitals will have a single rating at speciality or departmental level. However the Chief Inspector will report to the CQC even when the responsibility to deal with problems will be undertaken by Monitor and the Trust Development Authority (TDA). This still sounds very convoluted and a recipe for problems falling between the regulators.

“Finally, the statutory duty of candour is only for providers – hospitals, care homes and home care providers. Whereas this is important, the public need to know that individuals will be held accountable. Francis called for duty of candour for staff and nothing less is acceptable.”

About Julia Manning

Julia is a social pioneer, writer and campaigner. She studied visual science at City University and became a member of the College of Optometrists in 1991, later specialising in visual impairment and diabetes. During her career in optometry, she lectured at City University, was a visiting clinician at the Royal Free Hospital and worked with Primary Care Trusts. She ran a domiciliary practice across south London and was a Director of the UK Institute of Optometry. Julia formed 20/20Health in 2006. Becoming an expert in digital health solutions, she led on the NHS–USA Veterans’ Health Digital Health Exchange Programme and was co-founder of the Health Tech and You Awards with Axa PPP and the Design Museum. Her research interests are now in harnessing digital to improve personal health, and she is a PhD candidate in Human Computer Interaction (HCI) at UCL. She is also dedicated to creating a sustainable Whole School Wellbeing Community model for schools that builds relationships, discovers assets and develops life skills. She is a member of the Royal Society of Medicine’s Digital Health Council. Julia has shared 2020health's research widely in the media (BBC News, ITV, Channel 5 News, BBC 1′s The Big Questions & Victoria Derbyshire, BBC Radio 4 Today, PM and Woman's Hour, LBC) and has taken part in debates and contributed to BBC’s Newsnight, Panorama, You and Yours and ITV’s The Week.
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