Anyone who watched Panorama last night should have been shocked at what they saw: systematic abuse and neglect of the vulnerable residents. There will be much commentary today across the media, but I wonder how many will pick up on the home itself? The sparse furniture, the dearth of any decoration, no evidence of any activities (a child’s paddling pool in the garden doesn’t count) or creativity. Not only was there an abuse of ‘care’, but precious little that would make it feel like a ‘home’ either. And only four arrests – surely the only person who should stay is the nurse who reported the abuse?
The Castlebeck Board will have a busy day ahead as they soul-search and commissioners review their contracts. As the winner of the best “healthcare employer” category it really does call in to question quite whether self-reporting is worth the paper it’s written on. But then, we have CQC to prove that it isn’t.