Anyone who watched Panorama last night should have been shocked at what they saw: systematic abuse and neglect of the vulnerable residents. There will be much commentary today across the media, but I wonder how many will pick up on the home itself? The sparse furniture, the dearth of any decoration, no evidence of any activities (a child’s paddling pool in the garden doesn’t count) or creativity. Not only was there an abuse of ‘care’, but precious little that would make it feel like a ‘home’ either. And only four arrests – surely the only person who should stay is the nurse who reported the abuse?
The Castlebeck Board will have a busy day ahead as they soul-search and commissioners review their contracts. As the winner of the best “healthcare employer” category it really does call in to question quite whether self-reporting is worth the paper it’s written on. But then, we have CQC to prove that it isn’t.
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About Julia Manning
Julia is a social pioneer, writer and campaigner. She studied visual science at City University and became a member of the College of Optometrists in 1991, later specialising in visual impairment and diabetes. During her career in optometry, she lectured at City University, was a visiting clinician at the Royal Free Hospital and worked with Primary Care Trusts. She ran a domiciliary practice across south London and was a Director of the UK Institute of Optometry.
Julia formed 20/20Health in 2006. Becoming an expert in digital health solutions, she led on the NHS–USA Veterans’ Health Digital Health Exchange Programme and was co-founder of the Health Tech and You Awards with Axa PPP and the Design Museum. Her research interests are now in harnessing digital to improve personal health, and she is a PhD candidate in Human Computer Interaction (HCI) at UCL. She is also dedicated to creating a sustainable Whole School Wellbeing Community model for schools that builds relationships, discovers assets and develops life skills. She is a member of the Royal Society of Medicine’s Digital Health Council.
Julia has shared 2020health's research widely in the media (BBC News, ITV, Channel 5 News, BBC 1′s The Big Questions & Victoria Derbyshire, BBC Radio 4 Today, PM and Woman's Hour, LBC) and has taken part in debates and contributed to BBC’s Newsnight, Panorama, You and Yours and ITV’s The Week.
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